Manage registrations and the waitlist

Create registrations, understand their status and promote waiting attendees.

Create and follow registrations while preserving capacity, pass and waitlist consistency.

Before you start

  • Confirm the event, pass type and sessions.
  • Search the shared attendee before creating new data.
Attendance registration list with attendee, event, pass, status, source and payment state.
Registrations connect an attendee with event capacity, selected sessions and an individual pass.

Registration status

Confirmed registrations consume capacity and receive a valid pass. When capacity is full and the waitlist is enabled, new requests remain waiting.

Manual registration

Use New registration for invitations or registrations received outside the public page. Select the attendee, pass type and sessions.

Cancellations

Cancelling releases capacity. Attendance can promote the oldest eligible waitlisted registration automatically.

Step by step

  1. Open Registrations and search first.
  2. Create a manual registration when it arrived outside the portal.
  3. Select event, pass, attendee and sessions.
  4. Review confirmation, waitlist and payment state.
  5. Cancel only when required and confirm that capacity and pass update.

Final check

  • No attendee identity was duplicated.
  • Confirmed places and sessions have capacity.
  • Cancelled registrations no longer grant access.
Tip: A recorded payment state is operational evidence; Attendance does not charge or refund money.